Privacy Policy
Effective Date: November 1, 2026
Omaha Children’s Museum (“OCM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, purchase admission or memberships, register for programs or events, make a donation, or otherwise interact with OCM online.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, mailing address, telephone number, emergency contact information, payment and billing information, membership information, donation information, and information provided when registering for camps, classes, events, birthday parties, or other Museum programs. Membership information will include the names and ages of children included in family memberships or program registrations.
We may also collect certain information automatically when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information. This information is used to maintain website functionality, improve the visitor experience, understand website usage, and protect the security of the Museum’s digital services.
Information About Children
OCM serves children and families, but our website is intended primarily for use by parents, guardians, educators, and other adults. Parents and guardians retain control over personal information of children. OCM will limit the collection of information about children to what is reasonably necessary for the particular program or activity. We do not knowingly collect personal information online directly from children under 13 without appropriate parental or guardian consent. If we learn that personal information from a child under 13 has been collected in a manner inconsistent with applicable law, we will take appropriate steps to delete it. Parents or guardians who believe a child has provided personal information to OCM online may contact us using the information below.
How We Use Your Information
We may use the information we collect to:
- Process ticket, membership, program, event, birthday party, gift card, and other purchases.
- Process donations and provide donation acknowledgments or receipts.
- Manage memberships and communicate important membership information.
- Process registrations for camps, classes, programs, and events.
- Respond to questions, requests, and customer service inquiries.
- Send Museum news, event information, newsletters, fundraising communications, and other updates when appropriate.
- Improve our website, programs, services, and guest experience.
- Maintain the security and operation of our website.
- Comply with applicable legal and regulatory requirements. The Museum retains personal information only for as long as reasonably necessary to accomplish the purposes for which it was collected, administer its programs and operations, and satisfy applicable legal and financial obligations.
Payment Information
When you make a purchase or donation online, payment information may be processed by third-party payment service providers. OCM does not necessarily receive or store complete credit or debit card information processed through those providers. Payment transactions are also subject to the privacy and security practices of the applicable payment processor.
Email Communications
If you subscribe to an OCM newsletter or provide your email address for certain communications, we may use your email address to send Museum news, program information, event updates, fundraising messages, and other communications. You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages. You may still receive transactional or administrative communications related to purchases, memberships, registrations, donations, or other interactions with OCM.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the site function, understand how visitors use the website, remember preferences, and improve the online experience. We may also use third-party analytics or digital services that collect information about website activity. Your browser may allow you to limit or disable cookies, although doing so may affect the functionality of certain portions of the website.
Photography and Media
OCM may photograph or record Museum activities, programs, or events for educational, promotional, archival, or marketing purposes. Any specific photography or media practices applicable to Museum guests should be communicated separately through OCM’s guest policies, event notices, releases, or other appropriate materials.
The Museum may take photographs or recordings during general Museum operations, public events, and educational activities for purposes such as documenting activities, evaluating programs, maintaining security, and promoting the Museum’s mission.
OCM will use the following practices:
- General photography and recording notices may be displayed at Museum entrances and event locations.
- The Museum will obtain appropriate permission from a parent or legal guardian before using an identifiable child’s photograph, video, or recording in promotional materials, publications, social media, or other public-facing communications, except where a different lawful basis applies.
- The Museum will not publish a child’s full name together with an identifiable photograph without appropriate parental or guardian authorization.
- Parents and guardians may notify the Museum if they do not wish their child to be photographed or included in promotional materials.
- The Museum will take reasonable steps to accommodate such requests.
How We Share Information
OCM does not sell, rent, or trade personal information to third parties.
We may share information with trusted vendors and service providers that help us operate our website, process payments, manage communications, administer programs, provide technology services, or perform other services on our behalf.
We may also disclose information when required by law or when reasonably necessary to protect the rights, property, safety, or security of OCM, our guests, our employees, or others.
Data Security
OCM takes reasonable administrative, technical, and organizational measures to protect personal information. However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to websites or services operated by third parties. OCM is not responsible for the privacy practices, security, or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
OCM may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how OCM handles personal information, please contact:
Omaha Children’s Museum
500 S. 20th Street
Omaha, NE 68102
[email protected]