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Accessibility

Plan a visit that works for your family 

We want every family to feel welcome at Omaha Children’s Museum. OCM offers a variety of accessibility resources and accommodations to help guests play, explore, and enjoy their visit. 

Use the information below to plan ahead or contact us before your visit to ask questions or discuss accommodation. 

Mobility & Wheelchair Access

Omaha Children’s Museum offers wheelchair access throughout the building with an elevator connecting the first and second floors. Exhibit areas, restrooms, and water fountains are wheelchair accessible. The carousel and train are wheelchair accessible with assistance.  

Accessible parking spaces are available in the Museum parking lot off St. Mary’s Avenue.  

Courtesy wheelchairs are available to borrow on a first-come, first-served basis. Ask a team member at the Front Desk for assistance. 

Sensory Resources

Different areas of OCM have different levels of sound, light, movement, and activity. Our Sensory Map highlights sensory experiences throughout the Museum so families can know what to expect and plan ahead. 

Sensory Kits are available at the Front Desk to borrow during your visit at no charge and include headphones, gloves, sunglasses, timer, fidget toys, and a Sensory Map.  

View the Sensory  Map

Quieter Spaces and Times 

Families looking for a quieter space may want to visit these spaces, which are located in Imagination Playground on the first floor: 

  • The Family Discovery Room
  • The Wiggle Room
    (designed for developmental ages 0–18 months)

School weekdays in the afternoon are typically quieter times to visit OCM. 

Sensory Hours

During monthly Sensory Hours, lights and sounds are reduced in areas throughout the Museum for guests with sensory sensitivities. Families can also enjoy an additional quiet space for breaks and borrow Sensory Kits from our front desk to support their visit. Check the Calendar for our next Sensory Hours. 

Transitions 

To help families prepare for the transition at the end of the day, Museum team members make several announcements as closing time approaches. Guests can choose a favorite activity one more time before getting ready to leave. 

Restrooms and Changing Areas

Accessible restrooms with changing tables are located on both floors of the museum.  

A large family restroom is located on the first floor just outside Imagination Playground. 

Service Animals and Personal Aides

Service Animals

Service animals are welcome at Omaha Children’s Museum.

Under the Americans with Disabilities Act (ADA) and Nebraska law, service animals are strictly defined as dogs and, under specific conditions, miniature horses that are individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. 

Service animals trained to perform work or tasks for a person with a disability are welcome at Omaha Children’s Museum in accordance with the Americans with Disabilities Act.  Emotional support animals (ESAs), therapy pets, and comfort animals are not classified as service animals, do not have public access rights, and are not permitted. 

Service animals must remain under the control of their handler at all times and must be leashed or harnessed unless: 1) doing so would interfere with the animal’s trained work; or 2) the guest’s disability prevents the use of those devices. 

A service animal may be asked to leave if it is not under the handler’s control, is not housebroken, or poses a direct threat to the health or safety of others.   

Personal Aides

Guests who require a one-on-one aide or therapist may bring that individual to the Museum at no additional charge. 

Seating and Places to Rest

Benches and other seating are available throughout the Museum. Tables and chairs are available on the second floor near Zooland and in the Rainbow Cafe. 

Use our Museum Map to find seating and other amenities during your visit. 

View the Museum Map 

Questions or accommodation requests?

Have a question about accessibility or need accommodation that isn’t listed here? Contact us before your visit to talk through your needs. Call 402-342-6164 or email [email protected]. 

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